Privacy Policy

Data Protection Policy for Patients 2017

 Dental Bees processes personal information that relates to patients and is therefore required by law to comply with the Data Protection Act 1998 (DPA), which protects your privacy and ensures that your personal information is processed fairly and lawfully.

 Dental Bees is committed to ensuring that it complies with the DPA and applies ethical principles to all aspects of its work to protect the interests of patients and maintain the confidentiality and security of any personal information held in any form by the practice.

 Why Does the Practice Hold Personal Information About Me?

We keep information about you to:

  • ensure the dental team can contact you easily;

  • provide you with the best possible dental care;

  • provide care for you under the NHS and enable administration of the NHS.

 What Personal Information is Kept?

Personal information includes facts (e.g. treatment you have had) and opinions (e.g. any concerns you or your dentist might have about your dental health). To provide the best possible care for you, accurate and comprehensive personal information is required. The following records are kept and updated regularly:

  • personal information and contact details, including your name, address and date of birth;

  • dental, social and medical histories (e.g. past or current medical conditions, current medication, the name of your GP);

  • results of the examination of your mouth and oral health, including x-rays and clinical photographs;

  • information about appointments;

  • any treatments and their costs;

  • any proposed care, including advice we give to you and referrals you might need;

  • any concerns you or your dental team might have;

  • details of your consent for specific procedures;

  • correspondence with other healthcare workers that relates to your care.

 How is My Personal Information Processed?

Sharing Relevant Information

To provide you with appropriate care, we might need to share personal data with:

  • another dentist or another health professional who is caring for you;

  • your GP;

  • a laboratory;

  • NHS payment authorities;

  • the Inland Revenue;

  • the Benefits Agency, if you are claiming exemption or remission from NHS charges;

  • a private dental scheme, if you are a member.

In these cases, only the minimum information required will be shared. Rarely, the law requires us to pass on information to prevent serious crime or injury. Where possible, we will inform you of requests to share personal information.

 Storage and Retention of Personal Information

We keep patient records for adult patients for a minimum of 11 years and for child patients for either 11 years or until the child is 25 years of age, whichever is longer.

We will not keep records for longer than necessary and after they are no longer required, records will be incinerated or shredded

Personal information is stored on a secure password-protected practice computer system and a manual filing system only authorised practice staff have access to these systems. Back-ups of these data are made regularly, in line with the DPA.

 Your Right to Access Personal Information

You have the right, under the DPA, to request a copy of the information held on you by our Practice. If you would like to make a request, please send this in writing to the Practice Manager, Rebekah Broadfoot at the address below:

DentalBees

St Andrew Street

Castle Douglas

DG7 1DE

We will respond to your request within 20 days of its receipt.

If you have a query or would like more information, please contact our receptionist on 01556503348 or write to the Practice Manager info@dentalbees.com at the address above.

Web Site Privacy Policy

Privacy Policy

Effective date: September 28, 2018

DentalBees ("us", "we", or "our") operates the http://www.dentalbees.co.uk/ website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data..

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.dentalbees.co.uk/

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

DentalBees uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

DentalBees will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

DentalBees may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of DentalBees LinPetra Limited ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookie policy

Most websites you visit will use cookies in order to improve your user experience by letting that website ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies are actually very helpful and less intrusive than you might think. For example, please be aware that our cookies are unable to collect any personal data such as your name, address or phone numbers and cannot damage your computer or mobile device.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).
Please find some advice and links below to help you:
1. First, check which browser / browsers you use to view websites. For example, you might use Google Chrome, Internet Explorer or Apple's Safari browsers.
2. Find out how to control Cookies in that browser - usually via a "settings" menu option. For example in Google Chrome this is found at: chrome://settings/content
3. Change your Cookie settings as you prefer - that's it!
By accepting cookies or using any part of the site beyond the home page, you consent to the use of cookies. We will use a cookie to remember your preference (so that we don’t bother you with this question next time you visit). Please be aware that disabling cookies may prevent you from using all the features in our websites - such as Online Booking with your dental practice.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@dentalbees.com
  • By phone number: 01556 503348
  • By mail: 1 St. Andrew St., Castle Douglas, DG7 1DE

Reviewed on 22/07/2018